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General Pronto Overview

Quick tour of some of the features within Pronto.

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Written by Jason Pearson
Updated over 2 years ago

Overview Video

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There are two main panels in Pronto - the Drawer panel is on the left and the Chat panel is on the right.

Pronto Main screen.

  • 1: Drawer panel - the main navigation panel allowing you to switch between the various chat categories and groups, tasks, announcements, etc. 

  • 2: Chat panel - will display the chat history of the selected Group.


Using the Drawer Panel

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The primary use of the Drawer panel is to navigate through your various Pronto chat groups. 

To make organization easier, groups are divided into Categories, which serve as a kind of folder to hold similar groups. 

By default, all users will have a "recent" category for any communication that has taken place most recently, and any direct, one-on-one conversations, will be below their last category heading.

Drawer Panel.

  • 1: Profile Information panel - will display your profile image and name, and allow you to make changes, set setting, log out, etc.

  • 2: Tasks panel - will display any tasks you have created or might have been assigned to you.

  • 3: Announcements panel - will display a list of notifications based on a group or for the entire organization.

  • 4: Recents - any communication that has taken place most recently.

  • 5: Categories and Chat Groups - Chat Groups are divided into Categories, which serve as a kind of folder to hold similar groups, to make organization easier. 

  • 6: Direct Messages - any direct, one-on-one conversations, and will always be below the last category heading.

  • 7: Actions - will allow you to create a group, task, or direct message someone depending on your permissions.

Using the Chat Panel

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The Chat panel will display the chat history of the selected Group and allow you to enter your own message from the line below.

Chat panel.

  • - 1: Meetings – allow you to initiate a meeting or enter a meeting as an observer.

  • - 2: Chat history list - will display a conversation history for the chat group or direct message.

  • - 3: Message line - allows you to enter and submit your own chat message.

  • - 4: Attach File:
    □ On the web app you can Attach a File to the group or individual. You can
    also drag-and-drop files directly into the Chat panel.

    □ On a mobile device you can either Attach a File, or Scan a Document
    which will use your mobile camera to scan one or multiple items then
    combine them into a single PDF document.

  • - 5: Emojis - you can add emoticons to your message. On a mobile device, emoticons are done through the mobile keyboard when entering a message.

  • - 6: Animated GIFS - allows you to search and attach an animated GIF to the message.

  • - 7: Attach Photo (MOBILE ONLY) - allows you to take a current photo or video and immediately attach it to the message

  • - 8: Photo Library (MOBILE ONLY) – you can access your photo library and attach a previous photo or video.

  • - 9: Add Task (MOBILE ONLY) - will allow you to create a task for yourself or assign it to someone else.

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