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Using @mention to Get Someone’s Attention
Using @mention to Get Someone’s Attention

How do I get someone’s attention using an @mention?

J
Written by Jason Pearson
Updated over 2 years ago

Features Video:

If you'd like to get someone's attention in a group chat or direct message, you can type the @ symbol followed by any part of their name. This will display the @mention pop-up displaying people with that name. Select the person to add their @mention to the chat message. You can also skip the @ symbol and begin typing any part of their name to display the same pop-up.

@mention.

If you do this, not only will their name be highlighted in the chat history, but they will receive a notification immediately. In a group, you can also use @everyone to send a notification to everyone in the group.

@mention highlights.

@mention color highlights will also be specific to the person. The person receiving the @mention and including the @everyone will display with a yellow highlight. All other @mentions pertaining to other people will appear in blue.

On a mobile device, when a direct @mention is used, a notification is sent to the person, and a Call Bell icon will appear followed by the person’s name who sent the @mention.

Direct @mention notification.

Likewise, if the @everyone is used, then a notification will be sent to everyone and a Megaphone icon will appear followed by the person’s name who sent the @everyone.

@everyone notification.

Use the @mention to get someone’s attention:

  • Step 1. To get the person’s attention, make sure you’re in the same group or direct message chat panel for that person.

  • Step 2. Either enter the @ symbol followed by any part of their name or start typing any part of their name to display the @mention pop-up panel.

  • Step 3. Select their name off the filtered panel.

  • Step 4. Repeat steps 2 and 3 if you want to add multiple people to the message.

  • Step 5. Finish typing the rest of the message and press Enter to send the message and immediately notify the person or people.

Example of multiple @mentions.

Use the @everyone to get everyone’s attention:

  • Step 1. To get everyone’s attention, make sure you’re in a specific group.

  • Step 2. Either enter the @ symbol followed by the word “everyone” or start “everyone” to display the @mention pop-up panel.

  • Step 3. Select their @everyone option off the filtered panel.

  • Step 4. Finish typing the rest of the message and press Enter to send the message and immediately notify everyone in the group.

Example of an @everyone mention.

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