TABLE OF CONTENTS

-----------------------------------------------------------------------------------------------------------------------------

Overview Video

-----------------------------------------------------------------------------------------------------------------------------

Pronto Features Overview

-----------------------------------------------------------------------------------------------------------------------------

There are two main panels in Pronto - the Drawer panel is on the left and the Chat panel is on the right.

Pronto Main screen.

  • 1: Drawer panel - the main navigation panel allowing you to switch between the various chat categories and groups, tasks, announcements, etc. 
  • 2: Chat panel - will display the chat history of the selected Group.


Using the Drawer Panel

-----------------------------------------------------------------------------------------------------------------------------

The primary use of the Drawer panel is to navigate through your various Pronto chat groups. 

To make organization easier, groups are divided into Categories, which serve as a kind of folder to hold similar groups. 

By default, all users will have a "recent" category for any communication that has taken place most recently, and any direct, one-on-one conversations, will be below their last category heading.

Drawer Panel.

  • 1: Profile Information panel - will display your profile image and name, and allow you to make changes, set setting, log out, etc.
  • 2: Tasks panel - will display any tasks you have created or might have been assigned to you.
  • 3: Announcements panel - will display a list of global notifications.
  • 4: Recents - any communication that has taken place most recently.
  • 5: Categories and Chat Groups - Chat Groups are divided into Categories, which serve as a kind of folder to hold similar groups, to make organization easier. 
  • 6: Direct Messages - any direct, one-on-one conversations, and will always be below the last category heading.
  • 7: Actions - will allow you to create a group, task, or direct message someone depending on your permissions.

Using the Chat Panel

-----------------------------------------------------------------------------------------------------------------------------

The Chat panel will display the chat history of the selected Group and allow you to enter your own message from the line below.

  • 1: Chat history list - will display a conversation history for the chat group or direct message.
  • 2: Message line - allows you to enter and submit your own chat message.
  • 3: Initiate Video or Share Screen:
       □ Web app - you can either initiate a Video Call or Share your Screen
            with the group or individual.
       □ Mobile device - you can ONLY initiate a Video Call.
  • 4: Attach File:
       Web app - you can Attach a File to the group or individual. You can also
          drag-and-drop files directly into the Chat panel.
       □ Mobile device - you can either Attach a File, or Scan a Document which
          will use your mobile camera to scan one or multiple items then combine
          them into a single PDF document.
  • 5: Emojis - you can add emoticons to your message. On mobile devices emoticons are done through the mobile keyboard when entering a message.
  • 6: Animated GIFS - allows you to search and attach an animated GIF to the message.
  • 7: Attach Photo - (MOBILE ONLY) - allows you to take a current photo or video and immediately attach it to the message or you can access your photo library and attach a previous photo or video. 
  • 8: Add Task - (MOBILE ONLY) - will allow you to create a task for yourself or assign it to someone else.
Did this answer your question?