**Download the Pronto mobile app to get the full Pronto/Canvas experience.**

What is Pronto?

Pronto is an easy-to-use communication platform that scales for large organizations. While extremely user-friendly, it's packed with fun features and tools that make collaboration and communication significantly easier to manage.

How does it work inside of Canvas?

Pronto's Canvas integration instantly connects each user with the students and instructors in their current courses and groups. It does so by automatically creating a group chat for each section the user is in, as well as their Canvas groups.

The layout. If Pronto is installed at your institution and at least one of your courses has Pronto enabled, a Pronto icon will appear for you at the bottom of your global navigation on the left side of the screen.

Opening Pronto. Selecting the icon will open up the tool to the latest chat you have had open or the course/group with which you are actively engaged. Here you can see some images being shared, messages, etc. You can close the window by selecting the X icon at the top right of the pop out window.

The drawer. Selecting the three-lined icon at the top left corner of Pronto (as seen circled in the image above^^) will bring you to the drawer. In the drawer you will see all of the groups that you are a part of with Canvas LMS.  If you are enrolled in a course in Canvas, you will see a group for it in Pronto. In addition, Pronto will open the group corresponding to whichever Canvas course you are actively engaged with.

Switching between group chats. The image above shows that "Economics 101" is the engaged Pronto group, mirroring that the Canvas course  "Economics 101" is also engaged. By selecting one of the other courses in the list, it will open the Pronto window for that chat.

Direct/one-on-one messages. In the conversation above, a user named Blake is asking for help with a particular concept. You can directly message Blake by selecting his name in the chat and then clicking "Message" (as seen in the image below).

Direct/one-on-one messages. By clicking on the "Message" button, you will enter into a one-on-one conversation with him (as seen below).

Pronto's web app. An internet browser version of Pronto can be found at https://chat.trypronto.com and has the additional features of being able to create new groups, tasks through the teal colored action button in the lower left corner, and see each of your groups' settings through the triple dot menu in the upper right corner.

The Pronto mobile app. Pronto was designed originally designed as a mobile-first application and downloading the mobile app greatly enhances your communication experience.  Easily transition from working on your computer to a conversation on the go with the Pronto Mobile App. Pronto can be found in Apple's App Store or Google's Play Store by simply searching "Pronto: Team Communication."

To see a full explanation of each of Pronto's features, click here.

For any specific questions please email support@pronto.io, or you can search our support site for more documentation.

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