If notifications aren’t showing up on your mobile device, even though you have turned them on inside of Pronto, it might be disabled from your device settings.
Notifications on IOS
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Step 1. Tap on the Settings app.
Step 2. Tap on the Notifications option.
Notifications.
Step 3. Tap on the Pronto app option.
Allow Notifications.
Step 4. Make sure the Allow Notifications option is on.
Step 5. If necessary, set the alerts, sounds, badges, etc. as needed.
Notifications on Android
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Step 1. Tap on the Settings app.
Step 2. Tap Apps & notifications, and then Notifications.
Step 3. If necessary, tap See all, to display more apps.
Step 4. Tap the Pronto app.
Step 5. Tap Advanced.
Step 6. Make sure you turn on all notifications for a listed app.