You can permanently remove a group from the organization using the Groups screen. If a group is removed everyone in that group will no longer have access to the group and the messages and history will be permanently removed from Pronto.

  • Step 1. If necessary, make sure you're in the Manage Organization area.

  • Step 2. Click the Groups panel to display all the groups in the organization.

  • Step 3. If necessary, you can search or filter and select the specific group you are looking for.

  • Step 4. Click the Delete Group option located in the bottom-right corner.

Delete Group option.

  • Step 5. Click the Delete Group option again from the confirmation panel to accept the process and permanently remove the group.

Delete Group confirmation panel.

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