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Advice and answers from the Pronto Team

Search results for:mobile
Mobile Notifications
Why aren’t notifications showing up on my mobile device?… If notifications aren’t showing up on your mobile device, even though you have turned them on inside
File Scanning (Mobile Only)
How do I scan multiple documents with my mobile device and add them to a single PDF document?… File Scanning is a feature that takes advantage of the camera on your mobile device and allows you to
System Notification Settings (Mobile Only)
[Inline Video] If you are on a mobile device, and notifications are disabled, and a red bell icon
Photo and Video Sharing (Mobile Only)
From your mobile device, you have the ability to either take a photo or video, or add one from your photo
Using the Share Button (Mobile Only)
How do I share an object in Pronto with other apps and services?
August 2025 Feature Release: Screenshot Blocking (Mobile Only)
Introducing a new permission to prevent Screenshot Capture from a mobile device… Screenshot blocking is limited to the Pronto iOS and Android mobile apps… There you will find a permission called "Take screenshots in mobile apps”
Student's QuickStart Guide
5 Easy steps to get started with Pronto on your mobile device
Adding a User by Importing a Contact (Mobile Only)
How do I add a user from an existing contact on my mobile device?… If you already have a contact on your mobile device, with the user’s photo and information, you can import… the Import from Contacts option located at the bottom to display a list of all the contact on your mobile
How do I sign into Pronto?
You've downloaded the Pronto mobile app. Now how do you sign in?
Signing out of Pronto
How do I sign out of Pronto from the web app or mobile device?