Pronto Features

Topics include Getting Started, Groups, Messaging, Live Streaming, Announcements, Tasks, and Organization Management.

Ben Cannon avatar J
58 articles in this collection
Written by Ben Cannon and Jason Pearson
Chatting and Direct Messaging

Searching in Pronto

How do I use Pronto search to find something?
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Written by Jason Pearson
Updated this week

Replies and Threaded Discussions

How do create a threaded discussion? How do I respond to a threaded discussion?
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Written by Jason Pearson
Updated over a week ago

Direct Messages

How do I send a one-to-one message to someone?
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Written by Jason Pearson
Updated over a week ago

Hiding and Unhiding a Direct Message

How do I hide a direct message to someone I’m barely communicating with? How do I unhide a message I have previously hidden?
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Written by Jason Pearson
Updated over a week ago

Using @mention to Get Someone’s Attention

How do I get someone’s attention using an @mention?
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Written by Jason Pearson
Updated over a week ago

Message Forwarding

How do I forward a message to another person or multiple groups?
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Written by Jason Pearson
Updated over a week ago

GIFs, Emojis, and Reactions

How do I send a GIF? How do I add an emoji? How can I respond to a message with a reaction?
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Written by Jason Pearson
Updated over a week ago

Instant Translation

How do I send and receive messages in a different language? How do I set my Language and Translation settings?
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Written by Jason Pearson
Updated over a week ago

Photo and Video Sharing (Mobile Only)

How do I record or send photos and videos?
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Written by Jason Pearson
Updated this week

Attachments

How do I attach and send a file?
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Written by Jason Pearson
Updated over a week ago

File Scanning (Mobile Only)

How do I scan multiple documents with my mobile device and add them to a single PDF document?
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Written by Jason Pearson
Updated this week

File Retrieval

How do I find files that have been previously shared in Pronto?
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Written by Jason Pearson
Updated over a week ago

Using the Share Button (Mobile Only)

How do I share an object in Pronto with other apps and services?
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Written by Jason Pearson
Updated over a week ago
Groups

Creating a Group and Adding Users

How do I create a new group and add people to that group?
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Written by Jason Pearson
Updated over a week ago

Group Settings

A quick overview of the Group Setting screen. People section, notifications, media entries, and permissions.
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Written by Jason Pearson
Updated over a week ago

Adding Users to a Group

How do I add a user to a group?
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Written by Jason Pearson
Updated over a week ago

Adding People from Other Groups (Group Merging / Group Cloning)

How do I add people from multiple existing groups into one group?
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Written by Jason Pearson
Updated over a week ago

Setting a Category or Group Nickname

How do I set a category or group nickname that only I can see?
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Written by Jason Pearson
Updated over a week ago

Hiding and Unhiding a Group

How do I Hide or Unhiding a Group using the Group Setting?
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Written by Jason Pearson
Updated over a week ago

Reverting a Category or Group Nickname (Back to Original Name)

How do I switch a nickname back to the original name before?
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Written by Jason Pearson
Updated over a week ago

Setting a Person's Role in the Group

How do I assign a person’s role in the group?
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Written by Jason Pearson
Updated over a week ago

Generating and Expiring Group Codes

How do I generate a group join code that will allow other users to join the group? How do I expire a group code so it can’t be used anymore?
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Written by Jason Pearson
Updated over a week ago

Removing Users from a Group

How do I remove one or more users from a group?
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Written by Jason Pearson
Updated over a week ago

Leaving a Group

How can I leave a group?
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Written by Jason Pearson
Updated over a week ago

Deleting a Group

How do I delete the group?
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Written by Jason Pearson
Updated over a week ago
Organization Management

Adding a User by Importing a Contact (Mobile Only)

How do I add a user from an existing contact on my mobile device?
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Written by Jason Pearson
Updated over a week ago

Organization Management

How do manage people within my organization, set their permissions, and run reports?
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Written by Jason Pearson
Updated over a week ago

Setting the Organization Profile Image (Web App Only)

How do I change the default profile image for my organization to include my logo?
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Written by Jason Pearson
Updated over a week ago

Adding a User to the Organization

How do I add a new user to my organization?
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Written by Jason Pearson
Updated over a week ago

Permanently Removing a User from the Organization

How do I permanently remove a person from the entire organization completely?
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Written by Jason Pearson
Updated over a week ago

Adding a Group to the Organization

How do I add a new group to my organization?
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Written by Jason Pearson
Updated over a week ago

Adding Users to a Group using the People Screen

How do I add one or multiple users to a group from the People screen?
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Written by Jason Pearson
Updated over a week ago

Permanently Removing a Group from the Organization

How do I permanently remove a group from the organization?
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Written by Jason Pearson
Updated over a week ago

Removing Multiple People from a Group

How do I remove one or multiple people from a specific group?
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Written by Jason Pearson
Updated over a week ago

Removing Multiple Groups from a Specific Person

How do I remove multiple groups from a specific person?
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Written by Jason Pearson
Updated over a week ago